Frequently asked questions (FAQs):
1. Ordering
Assistance to first time buyers:
- Placing an order for books and coaching is easy. You have a choice to use payment through PayPal, order through Amazon or order through the book publisher.
- For orders placed using PayPal, simply add your quantity of books required, press “update cart” and this will calculate your checkout price. Shipping and handling will be handled after you click on “Secure Checkout”. If you choose to do more shopping, you can click on “continue shopping” which will give you the ability to add more products to cart. You can access the contents of your View Cart at any time by clicking the Shopping Cart icon at the top of every page of our Web site.
- Placing orders for seminars, is also placed through PayPal or by cheque.
2. Shipping & Returns
www.elfredapretorius.com can ship to virtually any address in the world.
Your shipping costs depend upon the methods and options you choose. The printed book, f or orders of 1- 10 copies: $19.95 USD + Shipping and Handling, for orders greater than 10, shipping and handling is free.
Books ship within 5 business days.
Where’s my stuff?
If you have ordered a book, and still have not received it within the shipping time period, please contact shipping@elfredapretorius.com make sure you have your unique purchase id number when enquiring.
3. Payment Methods
elfredapretorius.com accepts payments from moneyorder, visa, mastercard, PayPal cheques
4. Privacy & Security
PayPal fights fraud on your behalf
Fraud Prevention Tips For Buyers
PayPal Privacy
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